Contact BWB Software
For help with Trik, email [email protected]. Email support is available in English and Portuguese.
Include your Fire TV model, system and app versions, what you were trying to do, and any error message. Hide personal information and provider details in screenshots.
Do not send passwords, URLs containing credentials, access codes, or payment information.
Add or update a playlist
Open Settings → Playlists to add an M3U source by URL or an Xtream Codes account with a server address, username, and password. Use the information supplied by your authorized provider. You can edit, delete, and select the active playlist in this area.
Trik does not sell or supply playlists or provider accounts. Ask your provider about available channels, credentials, expiration dates, or simultaneous-connection limits.
If a video will not play
- Check your internet connection and active playlist.
- Confirm your source details and try another item.
- Use the library synchronization option to refresh the playlist.
- Ask your provider about content availability and connection limits.
Compatibility depends on the format, device, and server response. This app is built for Fire TV with Vega OS; it is not an Android installer for every Fire TV model.
Purchase and refunds
Trik is a paid app with a one-time purchase on the Amazon Appstore and no subscription. The price and currency appear on the app's store page. Refund requests and purchase issues are handled by Amazon support. Once installed, the app does not depend on a new store check to work.
Remove device data
Deleting a playlist removes its configuration and library cache. Other information, such as favorites, is stored separately. To remove all local app data, use the system's app-data clearing option or uninstall the app, according to the device's available options. Amazon and your provider have their own procedures for their records.